Initiatives

Help@USF

Help@USF is a strategic initiative to create a more connected and consistent way for faculty, staff and students to find information, access services and get the support they need. Led by Information Technology Services, the project will explore a centralized, one-stop service platform designed to simplify how the USF community connects with support across the university.

Four phase timeline. All phases are described in the text below.

  • Phase 1: (We are here) Assess, design and plan
  • Phase 2: Develop, standardize and prepare
  • Phase 3: Pilot, refine and expand
  • Phase 4: Launch, scale and sustain

Planning and development are underway. More information, including project details and next steps, will be shared soon.

QUESTIONS

For more information about this initiative, please contact Sidney Fernandes, CIO and Vice President Digital Experiences.